Last updated: October 24, 2026
This Refund Policy applies to subscription payments for Veiled Wire, a service of Veiled Wire, LLC. Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders, so your purchase is also governed by Paddle's Buyer Terms and Paddle's Refund Policy.
You may request a refund of a subscription payment within 14 days of the date of the payment, for any reason, with no questions asked. This includes a change of mind.
Refund requests are handled by Paddle. You can submit one in either of these ways:
You may also email support@veiledwire.com and we will help you. Approved refunds are returned to your original payment method. Paddle processes them, and the time it takes to appear depends on your payment provider.
Your 7-day free trial is not charged. A payment method is required to start it, and you can cancel at any time before the trial ends and you will not be charged.
You can cancel your subscription at any time from the Billing page. Cancelling stops future billing, and your plan stays active through the end of the period you have already paid for. To get money back for a payment already made, request a refund within the 14-day window above.
Nothing in this policy limits any rights you have under the law where you live.
If you have questions about this policy, contact us at support@veiledwire.com. Refund requests themselves are handled through Paddle, as described above.
Veiled Wire